Privacy Policy
Plain answers about what we collect through this site, what we do with it, and what we never do with it. Last updated July 24, 2026.
This policy covers joylawn.com, the website of Greenhouse Landscaping & Maintenance Inc. (CSLB #1136097), a commercial and HOA landscape maintenance company serving Orange County and Los Angeles County, California. Questions about any of it? Call (714) 415-2315 and ask.
What we collect
We only collect what you type into our forms or tell us directly:
- Contact form: your name, phone number, and — if you include them — a property or community name and a message.
- HOA Cost Calculator: if you request a walkthrough, your name, phone number, and community or property name(s). If you request the PDF budget summary, your name and email address. Both requests also send us the calculator inputs you selected (property type, acreage band, slopes, irrigation age, visit frequency) so we have context when we follow up.
- Calls and texts: if you call or text (714) 415-2315, we see your phone number and whatever you share with us, the same as any business you phone.
We also use basic website analytics to understand aggregate traffic — which pages get visited and roughly where visitors come from. Analytics data is not tied to your form submissions.
How we use it
For the work you asked about, and nothing else: responding to your inquiry, preparing quotes, scheduling walkthroughs and service visits, and sending the PDF summary if you requested one. We don't sell your information, and we don't add you to marketing lists.
Text messaging (SMS)
If you opt in — by checking the consent box on one of our forms, by asking us over the phone, or by texting us first — we may send you transactional and informational text messages about your inquiry: replies to your questions, quote follow-ups, and scheduling coordination. Message frequency will vary. Msg & data rates may apply. Reply HELP for help or STOP to opt out at any time.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.
Who we share information with
We share your information only with the service providers that make this site and our communications work, and only so they can do that job:
- Our form-delivery provider, which relays your form submission to us by email.
- The telephony provider that carries our calls and text messages (any text we send you necessarily passes through it).
- Our website hosting provider, which serves the pages you visit.
Beyond that, we disclose information only if the law requires it — a subpoena, court order, or similar legal process.
How long we keep it
We keep inquiry and customer records as long as they're useful for serving you and for ordinary business record-keeping. If you'd like us to delete what we have on you, call (714) 415-2315 and we'll take care of it.
Changes to this policy
If our practices change, we'll update this page and the date at the top. See also our Terms & Conditions.
Contact
Greenhouse Landscaping & Maintenance Inc. — CSLB #1136097 — online at joylawn.com. Serving Orange County from Santa Ana. Phone: (714) 415-2315.